Helensburgh Central (HLC)
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Helensburgh Central (HLC)
Managed by ScotRail
<!--
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-->Station facilities
Station seating facilities
Station seating facilities
Trolleys
Refreshments
Note
ATM machine
ATM machine
Toilets
Toilets
The toilets are located on the Concourse.
Pay phone
Pay phone
Cards and Coins
Internet
Public Wi-Fi
Yes
Post box
Tourist information office
Shops
Shops
News kiosk
Helensburgh Central
Local area maps
TrainTrackerText™
Live departures
Live arrivals
Stations made easy
Route planning around the station including maps and platforms
Show [HLC] route
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage spaces
- 36
- Storage CCTV
- No
- Car Park
Station Car Park- Operator
- ScotRail
- Address
-
-- Note
Free parking for rail users
- Opening hours
Monday - Sunday 24 Hours a Day- Number of spaces
- 18 with 2 accessible spaces available
- Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £3.00
- CCTV Coverage
- Yes
- Onward travel information
- for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
- Taxi
- visit www.traintaxi.co.uk for details of taxis available for hire
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
Yes- Opening hours
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 05:55 - 00:00
Sunday 07:50 - 23:45- Height adjusted ticket office counter
Height adjusted ticket counter is available at this station- Induction loop
- This office has an induction loop
- Ticket machines
Yes- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine- Smartcards
- Smartcards issued
No- Smartcards validators
Yes
Staffing and general services
- Information available from staff
Yes - from help point,Yes - from ticket office - Information services - opening times
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 05:55 - 00:00
Sunday 07:50 - 23:45
- Passenger Information Systems
- Departure screens, Arrival screens
- Customer help points
No- Customer Services
customer.relations@scotrail.co.uk
- Ticket gates
No- CCTV
- Yes
- Location for Rail Replacement Services
Buses pick up/drop off on East Princess Street
Facilities
- ATM Machine
Yes- Pay phones
Yes- Pay phones type
- Cards and Coins
- Public Wi-Fi
Yes- Refreshment facilities
Yes- Shops
Yes- Type of shops available
News kiosk
- Toilets
Yes- Toilets Location
- The toilets are located on the Concourse.
- Accessible toilets
- Yes
- Baby changing facilities
No- National key toilets
- Waiting Rooms
Yes- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- Tel: 0800 912 2901; 18001 0800 912 2901 (for hard of hearing)
- Helpline opening hours
- Staff help available
Yes- Staff help available opening times
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 05:55 - 00:00
Sunday 07:50 - 23:45- Ramp for train access
Yes- Step free access coverage
No- Step free access note
Station can be accessed by a ramp on East Princes street to all 3 platforms. There is a step at the entrance from the co-op car park and a step into the booking office from the street but can be accessed from the platform.
- Wheelchairs available
Yes- Wheelchairs available open hours
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